21:55 Mar 07 01:27 Mar 08
So… HOLY CRAP I can SEE. Whatever button someone pushed, please keep up the good work… I have a Blue Bar, I can see WordPress pages, and I think I’m surfing faster than ever… and no more 504 Pages… HOLY YAY. I’m going to do a post on Panic so I’ll keep this up for now as reference… there were emails to and from six WP bloggers, an email to and from WP support, then I got help from my ISP, used other computers, then there was this original post, I got into the Forums finally, updated this post, a couple more emails… and now this. It’s interesting having a timeline available to a mini-panic attack…
The First Post… can you feel the panic?
I’m having some frustrating computer problems right now… it seems to have started when a scheduled JAVA download happened a couple of days ago because since then logging into WordPress has been impossible, and even loading random WordPress blogs has been impossible.
When I’d try to load a blog, like cinemagypsy.wordpress.com, or get into my own blog all I’d get is a page saying “504 Gateway Timeout The following error occurred: A gateway timeout occurred. The server is unreachable. Retry the request. Could not open error file”
But it was only WordPress pages… everything else was / is fine.
I contacted WP Support and they thought it was an ISP problem, and when I contacted my ISP they thought it was something wrong with my computer.
They had me fiddle around in the System Configuration menu and now I can see WordPress blogs and I can even login to my own account (thank God). I still can’t get into the Forum or the FAQ pages, and the little blue bar doesn’t appear while I’m logged in… and I’m still having problems getting around in the Admin area.
As a result I’m going to bring my computer to the Cleaners just to see if it was the JAVA thing or if there’s something else going on… so I’ll be offline for a few days playing Max Payne straight from the beginning… .
My thanks to everyone who responded to my Help email…
The First Update… frustration, and acceptance.
*I just managed to FINALLY get into the WP Forums (it still looks like an old school HTML site to me) and found a thread about Bell Canada and 504’s started a week ago. So other people Are having the same problem.
But WP has no solutions… they’re asking Us to call Bell Canada to complain, this is from one of the Official WP People (Barry):
“Based on the traceroutes we have received from various users and the information we have received from our upstream provider, Bell Cananda is routing traffic destined to one of our IP blocks in a loop. The traffic is not being correctly routed out of the Bell network. This is likely a simple configuration error on their end and may or may not affect their routing of traffic to other IP blocks/websites. Our upstream provider has contacted their Network Operations Center and informed them of the problem, but as Bell Canada customers, it would also probably be helpful if you contact them as well. Unfortunately, since the configuration error is not within our network, there is nothing we can do to fix the problem. As a temporary workaround, I have routed the majority of blog traffic around the problem area for the time being.”
So I have no idea what happens now… I think I’ll wait until Monday to drop the computer off at The Shop. This is starting to feel like one of those things which basically sorts itself out… but the more emails to Bell the better.
Any help, suggestions or just notes letting me know I’m not the only functionally technologically retarded surfer on the Net are appreciated.